Terms and Conditions

Bloom & Nourish Ltd („SellerEU“), Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London, United Kingdom, E14 9NN, Company No. 14862714, email: info@sellereu.com, erbringt nur die im jeweiligen Angebot beschriebenen Leistungen. SellerEU provides only the services described in the relevant quote. These terms apply to businesses and, where legally permitted, to other customers.

The Assessment, Service Finder, chat and forms collect information about your situation on a non-binding basis. A selection or displayed estimate does not create a contract or acceptance of goods. A contract is formed only when we expressly confirm the order in writing or you accept a quote we have issued.

Depending on availability, we may offer inventory rescue, removal-order support, return inspection, FNSKU relabelling, repacking and rework, sorting, forwarding, reinbound preparation, and Amazon Ads, listing, catalog and account support. Only the work steps, quantities, materials, exclusions and acceptance conditions listed in the individual quote are binding.

Indicative ranges, minimum fees, per-unit prices or calculators shown on the website are non-binding guidance and may change. The binding price is stated only in the written quote. Additional work, quantities, storage, shipping, materials, customs, taxes or special checks are charged only as set out in the quote or after prior approval.

You must provide complete and accurate information, the required Amazon references and instructions, verify ownership and shipping details, and notify us promptly of changes. Do not send passwords, payment credentials or unnecessary personal data through forms, chat or uploads.

Goods may be shipped or redirected to an address designated by us only after written acceptance, a case reference and shipping instructions have been issued. The customer is responsible for correct addressing, suitable packaging, insurance, customs documents and transport until confirmed receipt. Work requiring approval starts only after written approval.

Inspections are performed against the agreed scope using the goods and documents available. Photos, counts and condition classifications document the observed condition; they do not guarantee resale value, an Amazon decision or marketplace approval. Variations or additional work steps will be notified and, where required, approved in advance.

Not every product or activity is available. Dangerous goods, perishable food, medicines, prohibited or unlawful goods, insufficiently declared products and goods requiring special authorisations are not accepted without an express special review. Tax, legal, customs or governmental advice, and any guarantee of a marketplace decision, are outside the scope unless expressly agreed in writing.

The customer portal may show projects, messages, documents, tasks, quotes and invoices. Portal and email notifications are an additional communication channel; the customer remains responsible for monitoring deadlines and approvals. A status display does not replace written acceptance or approval.

Invoices are due according to the payment terms stated on the invoice. Payment may be made through an offered provider such as PayPal, whose terms also apply. Late payment may result in statutory interest and reasonable costs. Services may be paused until payment is received where legally permitted.

Changes to the scope must be confirmed in writing. Work already performed or commissioned, and shipping, material or storage costs that cannot be cancelled without cost, remain payable. Statutory withdrawal, cancellation and termination rights remain unaffected.

We are liable without limitation for intent, gross negligence, injury to life, body or health, and mandatory product-liability claims. For ordinary negligence, liability is limited to breaches of essential contractual duties and the foreseeable, typical loss. Liability for indirect loss, lost profit, or Amazon or marketplace decisions is excluded to the extent permitted by law.

Reports, checklists, templates and other deliverables may be used only for the commissioned purpose. Third-party rights and confidential information must be respected. Each party will keep the other party’s non-public information confidential unless disclosure is legally required.

Personal-data processing is governed by our Privacy Policy. Emails, portal entries and approved documents may constitute written communication unless a stricter form is required for the relevant action.

The law of the United Kingdom applies, subject to mandatory consumer-protection law. For business customers, the courts at the company’s registered seat have jurisdiction to the extent permitted by law. Mandatory consumer rights remain unaffected.

We may update these terms when services, technology or the law changes. For an order already confirmed, the version agreed at contract formation applies unless mandatory law requires otherwise.